Engineering, software and advanced management of critical networks
Technology solutions for end-to-end management of critical telecommunications networks
We support telecom operators, service providers and organizations managing complex infrastructures to monitor, integrate and optimize their networks in multi-technology and multi-vendor environments, ensuring availability, security and operational efficiency.
Challenges in the telecommunications sector
Telecommunications networks operate in a highly demanding environment:
- Continuous growth in infrastructure and number of assets
- Coexistence of legacy and next-generation technologies
- Multi-vendor ecosystems and fragmented management systems
- Need for end-to-end visibilityHigh requirements for availability, cybersecurity and regulatory compliance
- Constant pressure to reduce OPEX and CAPEX.
At CIC, we address these challenges with an end-to-end approach, combining consulting, software development and system integration, supported by our own technology.
Our experience in telecommunications
We have a solid track record delivering telecom projects in mission-critical environments across more than 40 countries, working with:
- Transport and access networks
- IP, MPLS and transmission networks
- TETRA and mission-critical communications
- Converged OT/IT infrastructures
- Enterprise and operator networks
CIC solutions for telecommunications
IT projects and consulting
- Network architecture analysis and design
- Integration of existing systems and platforms
- Custom software development
- Modernization of network management systems
- Continuous support, maintenance and evolution
SGRwin: our platform for critical network management
SGRwin is CIC’s platform for the telecommunications sector: an all-in-one solution that simplifies and unifies the management of mission-critical networks from a single control panel.
What does SGRwin deliver?
- Centralized management of converged IT/OT networks
- Elimination of silos and isolated tools
- Full, real-time network visibility
- Operations automation
- High interoperability with existing systems and devices
Key capabilities of SGRwin for telecommunications
Full FCAPS management
- Fault: intelligent alarms, correlation and root cause analysis.
- Configuration: unified multi-vendor configuration.
- Accounting: operational data collection and analysis.
- Performance: real-time monitoring and historical analysis.
- Security: advanced OT/IT cybersecurity management.
Unified network inventory
- Centralized, always updated database.
- Full asset lifecycle management.
- Topology, geolocation and associated documentation.
- Fast access to technical data and asset relationships.
Monitoring and operations
- Multi-protocol, multi-layer monitoring.
- Unified dashboards.
- Automated and bulk operations.
- Integration with corporate tools and external systems.
Integrated cybersecurity
- Inventory enriched with security attributes.
- Advanced vulnerability detection.
- Patch and configuration management.
- Compliance and audit capabilities.
Artificial intelligence applied to network operations
- Real-time anomaly detection.
- Predictive analytics and proactive maintenance.
- Context-aware recommendations for decision-making.
- AI agents specialized in operation, maintenance and network analysis.
Benefits for operators and organizations
- Up to 30–40% OPEX reduction.
- Optimized CAPEX and extended asset lifecycle.
- Improved service availability and quality.
- Full visibility across network assets.
- Greater operational agility and reduced risk.
Looking to improve the management and security of your telecom network?
Let’s discuss how CIC can help you simplify, secure and optimize your critical infrastructure.
