News
Our clients and their experiences
«La herramienta interna de gestión de cobros desarrollada por CIC es intuitiva, fácil de usar y ha sido diseñada específicamente para satisfacer las necesidades y requisitos de Applus, mejorando la calidad de los datos relacionados con la gestión de cobros y permitiendo una toma de decisiones más informada y estratégica a través de un seguimiento más efectivo de las cuentas por cobrar. El equipo de desarrollo del proyecto ha demostrado un alto nivel de compromiso y dedicación en la realización de pruebas, así como en la identificación y resolución de problemas para asegurar que la herramienta sea confiable y precisa; ha demostrado un alto nivel de competencia y experiencia en el desarrollo de software de calidad, trabajando estrechamente con nuestros equipos internos de manera fluida y eficiente.»
Ruth Rodríguez Herranz, Financial Shared Services & OtC Global Process Owner
“LUCA BDS is the tool used at the Santander City Hall. It allows us to respond to all the tasks that our users want regarding consultations. This tool has allowed us to save in development time and has made us more agile. The satisfaction tate among users is very high with LUCA BDS”
Marcelino Lucio Sáiz, Head of the Information Technology and Communications Service, Santander City Council
“El servicio prestado ha sido excelente y las personas, enormes profesionales. Trabajar con CIC ha sido la clave para poder acceder a un negocio complejo (automatización para el diagnóstico de COVID-19 en grandes volúmenes) que nos ha permitido conseguir nuevos clientes de manera sencilla.”
Sergi Gordillo, Product Manager de Vircell
“We were looking for new partners to develop our information systems at the speed that the market required. At CIC we have found a reliable partner, which affords us quick, practical and quality solutions to the challenges we face.”
Txetxu Arzuaga, IBIL
En AS cubríamos nuestras necesidades de implantación de soluciones TIC con recursos internos, cuando para un nuevo requerimiento Regulatorio de implantación urgente de un nuevo proceso vimos que no podíamos cubrirlo a tiempo, buscamos un servicio externo con reputación y capacidad para abordarlo con éxito, decidiendo contratar a CIC para ello. CIC mostró conocimiento, calidad en la prestación del servicio y ejecución en los plazos comprometidos, resultando una experiencia satisfactoria y habiendo cubierto los requerimientos planteados por AS. Recomendaría a CIC por su conocimiento TIC y de los procesos de negocio de nuestro Sector, el de la Distribución eléctrica, y por la profesionalidad en su ejecución de servicios.
Juan Rodrigo, Director Ejecutivo de ASEME Servicios
“We chose CIC for their inventory techniques, integration with enterprise mobility tools and database expertise. The GIS technology and geo-referencing have been great assets for us here at Viesgo. Excellent planning and development as well as great support and maintenance in the post implementation stage.”
Jesús Antonio Valle, Viesgo Network Inventory
“At EDF we were looking for a system that allowed for the development of predictive maintenance,a reduced administrative workload in the plant and correction of anomalies in real time. CIC and EDF Fenice have worked together to develop IDboxRT in our system. CIC has a qualified workforce in charge of the maintenance and development of the platform. I would recommend this tool for its functionality and scalability, as it is made up of modules which allows one to carry out specific designs for each plant and it adapts to the needs and features that users require.”
Laura San Segundo Fernández, EDF Fenice España
“We decided to work with CIC for their know how in diverse ICTs and their ample experience working with ElasticSearch technologies, which is what we work with.”
Javier Arratíbel, Applications Manager at Saltoki
«We were in a period of fast growth, we needed a scalable and robust solution that wouldn´t stop our growth. CIC has provided us with a robust product, widely tested, with great adaptability to changes both in the sector and in customers’ needs. Our level of satisfaction with the service is high and the experience with the Project manager has been magnificent. CIC team transmits security, confidence and great knowledge. I recommend CIC for its great professionalism and full disposition.»
José Carlos Pérez, Director Operaciones Logos Energía
“Nuestra experiencia con CIC suma ya casi una década. A pesar de los desafíos internos, el equipo siempre ha demostrado un compromiso excepcional. La orientación al cliente de CIC es un valor diferencial imprescindible que, incluso en momentos complicados, se mantiene sólido. Aprecio enormemente la colaboración y la dedicación del equipo a pesar de la exigencia de nuestra cultura empresarial. Gracias a Bon0, cumplir con la normativa ISO 50001 es rápido y eficiente. La herramienta simplifica la generación de proyectos de seguimiento, líneas base y otros registros manteniendo siempre los estándares exigentes de la norma. Con Bon0, optimizamos nuestra gestión de energía y contribuimos a la sostenibilidad”.
Belén Lanillos, Ingeniero – Facility Management en Robert Bosch
«At DNWP, we believe that great partnerships are built on a foundation of trust, respect, and shared values. And when it comes to finding a partner who embodies those qualities, we couldn’t ask for anyone better than CIC. Over the past decade, we’ve collaborated on countless joint customer projects. We’ve come to rely on CIC not just as a partner, but as an extension of our team. Their understanding of the private network management has been an instrumental part in driving our growth.»
Liisa Sareela, Marketing Communications & Human Resources
“The degree of satisfaction generated by CIC is very high, we would highlight the close treatment and the constant search for solutions to perfection. The benefits obtained with IDbox RT are the visibility in real time, the possibility of bringing data visually to the operators in their lines of work, the speed in the analysis, the ease of learning to perform horizontal extensions of the solution,… We would definitely recommend CIC as they pursue the path to excellence with a very powerful product.”
Roberto Presa, Head of engineering and maintenance in Burgos
“CIC has accompanied us in the digitalization of our electric grid, the surrounding vegetation, and advanced analysis of that data. This has allowed us to have a model which better permits us to control the risks and improved efficiency in trimming and pruning. Our experience has been very satisfactory, highlighting CIC’s unparalleled technical know-how and, especially, its agility and commitment with the final product. CIC is a company that knows what it is doing, it is agile and committed to the client and project.”
José Luis Vallejo Diez, Network Innovation at UFD
“I´d like to empathise the technical competence of the people we have worked with at CIC and their availability at critical moments.”
Emilio Esteban, IT Manager ENSA
“The combination of intelligence that will be applied from WSP Spain to the analysis and interpretation of data, together with the application of proven technologies from CIC is what makes this service a unique product.”
César Fernández, Energy Director of WSP Spain
“I want to highlight the dynamism and professionalism of CIC´s team. And how they have always been able to adapt themselves to every project we have proposed. Thanks to their know how and our collaboration in the area of Smart CIty solutions, cooperation in future projects will continue.”
José Ramón González Montaño, Marketing and Operations Manager at NEC IB
«Llevamos trabajando con los Departamentos de Sistemas, Comunicaciones, Utilities y Desarrollo de CIC más de una década. En este tiempo nos hemos sentido apoyados en todo momento, porque CIC ha sabido ayudarnos a identificar nuestras necesidades, adaptándose a ellas y a nuestros plazos. El equipo de profesionales de CIC aporta seguridad y fiabilidad a nuestro entorno.»
Antonio Cortiguera Venero, Jefe de División de Sistemas de Información en Autoridad Portuaria de Santander
«We have had a great experience. A professional team, with which we have worked easily and approached our projects with agility.»
Pilar Alcaide, IT manager de Ever Health
“TELXIUS did not have a platform for administering energy until we developed one with CIC, nor was one available in the market which met our needs. CIC was able to adapt its product to our needs, fulfilling our expectations, offering us flexibility and the possibility of integration with multiple devices and platforms. Our experience with CIC has been very good; our expectations have been surpassed. The professionals we worked with at CIC are the best in the business.”
Guillermo Garcia Tejerina, Head of the energy area at Telxius
“Nuestra experiencia con CIC suma ya casi una década. A pesar de los desafíos internos, el equipo siempre ha demostrado un compromiso excepcional. La orientación al cliente de CIC es un valor diferencial imprescindible que, incluso en momentos complicados, se mantiene sólido. Aprecio enormemente la colaboración y la dedicación del equipo a pesar de la exigencia de nuestra cultura empresarial. Gracias a Bon0, cumplir con la normativa ISO 50001 es rápido y eficiente. La herramienta simplifica la generación de proyectos de seguimiento, líneas base y otros registros manteniendo siempre los estándares exigentes de la norma. Con Bon0, optimizamos nuestra gestión de energía y contribuimos a la sostenibilidad”.
Belén Lanillos, Ingeniero – Facility Management en Robert Bosch
I would recommend CIC without problem, it is a company with committed people. Our teams have felt comfortable working together, aligned at all times with the people involved and with optimal response / resolution times. We used a traditional static data analysis solution, with long times. With IDboxRT we have exceeded expectations, allowing to process the signals of industrial, energy processes,… In real time and with the ability to make decisions in the operation.
Mª Teresa Saiz Torrijos, Head of Support and Scale-up at Ferrovial
“Gracias a CIC hemos conseguido un producto que recoge nuestras necesidades, se adapta a nuestro negocio y tiene grandes posibilidades de crecimiento para poder seguir mejorando el servicio que damos a nuestros clientes. Recomendaría CIC por el conocimiento de negocio que tienen, la experiencia que han venido desarrollando en el sector y que aplican en todo momento a los proyectos que desempeñan para mejorar sus soluciones, y sobre todo por el equipo humano que tienen y lo fácil que es trabajar con ellos.”
Diego Luis Braojos Bueno, Product Manager de SERCIDE
