CIC has extensive experience in collecting and integrating data from multiple sources and systems to transform it into useful, high-quality and accessible information. This provides a solid foundation for building AI solutions applied to business environments. It allows us to design strategies to tackle a wide variety of business challenges and to integrate AI tools in different areas and processes. In doing so, we can achieve faster response times, ease of use, more informed and optimized decision-making and find solutions tailored to the needs of each sector and type of organization.
Our AI Value Proposition
For an AI strategy to truly work, data is key. The greater the volume and the higher the quality of the data, the better the results will be. CIC has a significant advantage – over 20 years of recognized experience in the development of software for data collection, cleansing and preparation. This expertise over the years allows us to build robust and accurate AI models, adapted to the real needs of each industry.
Thanks to our software, our clients already have access to large volumes of clean, tructured, high-quality data, thereby, placing them in an ideal position to begin extracting value from it without changing their existing operations or systems.
The fundamental difference lies in data quality. While other models struggle to obtain relevant information through complex integrations, we already have software such as IDboxRT that enables the creation and management of a massive repository of high-quality operational and industrial data. This allows us to train AI models with unparalleled reliability using the client’s own data, avoiding inconsistencies, and always within their security perimeter—so that both the data and the intelligence derived from it never, leave their control. In addition, the concept of specialized AI Agents working collaboratively enables clients to obtain complex, actionable answers in natural language, as if they had a virtual team of experts at their service, without requiring extensive programming or data science expertise.

Manuel Odriozola, Key Account Manager
It delivers tangible results when it directly impacts the client’s day-to-day operations. In LUCA BDS, the AI engine is integrated into the core of the platform to automate analysis, detect complex patterns and anticipate behavior, reducing decision-making time and costs. This improves efficiency by simplifying manual tasks and democratizing access to assisted analytics. At the same time, security is designed from the ground up: Data governance, full traceability and execution in controlled environments without exposing sensitive information. The result is a practical, secure AI solution aligned with real business requirements.

Marcos Cobo, Head of AI & Data
Our AI Solutions
Our Artificial Intelligence strategy is designed to maximize impact on your business.
Conversational AI and Intelligent Assistants (AI Agents)
Imagine having a team of experts readily at your disposal, available to answer your questions and provide clear insights in plain language at any time. That’s exactly what our AI Agents do: They combine specialized knowledge from different domains with your company’s data to deliver practical, actionable answers. All done without requiring you to be an expert or to be able to write code.
Advantages:
- Intuitive access to information: Obtain complex reports and analyses simply by asking questions in a natural way, using plain language.
- Fast, well-grounded decisions: Receive expert recommendations based on the analysis of large data volumes.
- Process optimization: Identify patterns and trends to improve operational efficiency.
Large Language Models (LLMs):
We use state-of-the-art language models deployed locally alongside business-expert inference pipelines. This ensures that data never leaves your infrastructure.
Predictive Models and Advanced Analytics
We develop predictive models based on the analysis of large numerical series and historical data volumes. These models enable the user to predict future behavior, such as the likelihood of failures in industrial equipment, the performance of an electrical grid or consumption trends. By transforming historical data into operational intelligence, we empower our clients to make proactive and strategic decisions.
Advantages:
- Predictive maintenance: Reduce costs and downtime by anticipating equipment failures.
- Resource optimization: Plan energy management, production, or logistics more efficiently.
- Risk reduction: Identify potential issues before they occur, minimizing negative impacts.
Actionable Insights, When They Matter Most
Through visual dashboards powered by AI engines that anticipate scenarios, detect relevant patterns and allow for faster, more confident decision-making.
What Sets CIC Apart From the Rest: High-Quality Data and Proven Experience
While many AI solutions struggle to obtain relevant, high-quality data, CIC has years of expertise in generating, managing and transforming databases in diverse industrial and business environments. This means our AI models are not only advanced on paper, but have also been trained in real business environments, delivering a level of reliability and accuracy that truly makes a difference.
Where Our AI Solutions Have Been Used:
- Energy Sector: High-voltage power grids prediction using historical data.
- Water Management: Optimization of treatment and distribution processes.
- Industrial Efficiency: Improving performance and reducing consumption in production plants.
- Telecommunications: Continuous analysis of network device status and security.
- Buildings and Hotel Chains: Optimizing energy consumption and enhancing user experience through contextualized assistants.
- Industry and Manufacturing: Prescriptive maintenance of critical machinery, supply chain management and more.
Why CIC? Data Sovereignty and Flexible Deployment
Data security and privacy are fundamental pillars at CIC. For this reason, our solutions are designed for environments where information control is critical:
- 100% secure and flexible deployment: All inference, analysis and response generation processes run within the client’s infrastructure, in compliance with the National Security Framework (ENS).
- Use of Language Models: We leverage state-of-the-art models trained and fine-tuned with client data, ensuring the AI understands the business language and context without any data leaving the organization.
- Technological sovereignty: We work with optimized open-source models deployed using technologies such as Docker, Kubernetes or vLLM, avoiding dependency on external vendors.
- Seamless integration: Direct connectivity with databases, APIs and existing systems to unify analytics and AI within the current architecture.
AI-Powered Business Intelligence
LUCA BDS integrates these AI capabilities and intelligent agents into its Business Intelligence platform to extract real value from data. AI enables the detection of patterns, anomalies and relationships that are not evident in traditional analyses and allows organizations to anticipate trends that are relevant to the business.
All of this is delivered transparently to the user, enabling business profiles to take advantage of AI and intelligent assistants without prior technical knowledge, working directly with their organization’s data while maintaining full control and data sovereignty at all times.
Ready to Transform Your Business with Artificial Intelligence?
At CIC, we are committed to being your strategic partner in the adoption of AI. Discover how our products can help you achieve your goals and while becoming more innovative and efficient.