Data Protection Policy

1. Who is Data Controller?

The Data Controller is CONSULTING INFORMATICO DE CANTABRIA, S.L. with registered office in Parque Científico y Tecnológico de Cantabria (PCTCAN). c/Isabel Torres 3, 39011, Santander (Cantabria) and Tax ID Number B39361019, who is responsible of data processing of different processes related to our users, clients and suppliers.

For the purposes of this Data Protection Policy, the telephone contact number is 942 269 017 and the contact email is arco@cic.es.

2. What kind of information does CIC collect and how we obtain it?

The categories of personal data that CONSULTING INFORMATICO DE CANTABRIA, S.L. processes about its clients and suppliers are:

  • Identification personal data
  • Postal, e-mail addresses or telephone contact number
  • Commercial information
  • Economic and transactions data

We don´t process sensitive data.

All the aforementioned data that we have obtained directly from you by sending a contact form or the presentation of a commercial offer, contractual proposal, etc. or through your company to provide identification data and other information necessary to carry out the purpose of the contractual relationship between the parts. It will be your obligation, or that of your company, to provide updated data in case of modification.

3. What are the processing purposes of your personal data?

At CONSULTING INFORMATICO DE CANTABRIA, S.L. we process the personal data provided by data subjects in order to manage different activities derived from specific procedures performed in sales, after sales service, supplier management, quality of services, etc. In this way, we will use your data to carry out some of the following actions:

  • Send information, requested through the contact form on our website or any other means of contact with our company.
  • Provide product and services offers to our potential clients and clients.
  • Carry out the administrative, fiscal and accounting management of our clients and / or suppliers.
  • Execute satisfaction surveys, market studies, in order to be able to offer the most suitable offers and an optimised service quality, etc.
  • Carry out marketing and commercial actions to promote the company and its products through the recording and publication of images on the web and social networks.

We will not profiling basis on information provided, thereby we don´t make automate decisions.

4. How long we will keep your data?

The personal data related to individuals linked to potential clients, clients and suppliers that CONSULTING INFORMATICO DE CANTABRIA, S.L. collects through the different contact and / or information collection forms will be kept as long as the deletion is not requested by the interested party. The personal data provided by our clients and suppliers will be kept while the commercial relationship between the parties is maintained, respecting in all cases the minimum legal terms of conservation according to the matter.

In any case, CONSULTING INFORMATICO DE CANTABRIA, S.L. will keep your personal data for a period of time that is reasonably necessary, taking into account our needs to respond to issues that arise or solve problems, make improvements, activate new services and meet the requirements required by applicable law. This means that we can keep your personal data for a reasonable period of time, even after you have stopped using our products or have stopped using this website. After this period, your personal data will be deleted from all systems of CONSULTING INFORMATICO DE CANTABRIA, S.L.

5. What is the legal basis for processing  your data?

At CONSULTING INFORMATICO DE CANTABRIA, S.L. we process the personal data provided by data subjects in order to manage different activities derived from specific procedures performed in sales, after sales service, supplier management, candidate management, quality of services, etc. In this way, we will use your data to carry out some of the following actions based on the respective legal basis:

PURPOSE OF PROCESSING ACTIVITY BASIS OF LEGITIMACY
Accounting Management: Billing management with clients and/or suppliers Maintenance, development and control of the contractual relationship between the parties.
Tax management: Application of withholdings, bonuses, etc. Maintenance, development and control of the contractual relationship between the parties; Compliance with legal obligations.
Administrative management: Logistics management, warehouse, customer deliveries, merchandise reception, etc. Maintenance, development and control of the contractual relationship between the parties.
Marketing: Commercial actions on our products or services directed to our clients or those people who have requested us relative information in the past including the fulfillment of surveys of satisfaction to our clients Free and unequivocal consent of the interested party (potential customers), we make it clear that the withdrawal of this consent in any case may not condition the execution of the contract between the parties; Legitimate interest of the company on the promotion and marketing of products or services similar to those obtained or requested by persons interested in the past.
Operation management with contacts/web users Free and unequivocal consent of the contact/Web user.
Treatment of video surveillance operations and for security reasons, access control Legitimate interest of the entrepreneur in the development of his business activity.
Treatment in judicial phase operations Legitimate interest of the entrepreneur in the development of his business activity; Regulatory obligations.
Treatment in judicial phase operations (civil, administrative and/or penal) judicial records Legitimate interest of the entrepreneur in the development of his business activity; Regulatory obligations.
Management treatment of corporate events Legitimate interest of the entrepreneur in the development of his business activity; Regulatory obligations.
Treatment of rights in the field of data protection Regulatory obligations.
Recording and publication processing of images Assent of the affected one.

Regarding legal basis mentioned above, you are obliged to provide personal data, in the event that you do not provide your personal data, your contract can not be executed or comply with legal obligations or derived from official authority.

We are not going to develop commercial profiles on the basis of the information provided and therefore we will not make automated decisions about you on the basis of a commercial profile.

6. To which recipients will your data be communicated?

CONSULTING INFORMATICO DE CANTABRIA, S.L. will never share your personal data with any third parties that intends to use them in their direct marketing actions, except in the case that you have expressly authorized us to do so.

We inform you that we can provide your personal data to Public Administration bodies and competent authorities in those cases that CONSULTING INFORMATICO DE CANTABRIA, S.L. receives a legal requirement by said Authorities or in cases that acting in good faith, we consider that such action is reasonably necessary to comply with a court process; to answer any claim or legal claim; or to protect the rights of CONSULTING INFORMATICO DE CANTABRIA, S.L. or its customers and the general public.

We inform you that your data or data of third parties communicated by you (spouses, children, etc.) will not be transferred or communicated to third parties unless legal obligation, being the company the only one responsible for its treatment and custody.

We inform you that your data or data of third parties communicated by you (spouses, children, etc.) will not be transferred or communicated to third parties unless legal obligation, being the company the only one responsible for its treatment and custody.

In order to satisfy the different needs derived by the labor, fiscal and administrative management of our personnel it may be necessary that your data be communicated by CONSULTING INFORMATICO DE CANTABRIA, S.L. to the rest of the companies that make up our group.

Data from the CIC group

Company name: CONSULTING INFORMATICO DE CANTABRIA, S.L
VAT number: B39361019
Fiscal address: Parque Científico y Tecnológico de Cantabria (PCTCAN), c/Isabel Torres, 3
39011 Santander (Cantabria) SPAIN

Tel: +34 942 269 017
Fax: +34 942 269 117
Email: arco@cic.es
Website: www.cic.es

Company name: FIELDEAS S.L.U.
VAT number: B39803325
Fiscal address: Calle Orense 68 planta 10
28020 MADRID

Tel: +34 91 449 17 13
Email: info@fieldeas.com
Website: www.fieldeas.com

All our companies are located in Spain.

CONSULTING INFORMATICO DE CANTABRIA, S.L. can provide your personal data to third parties (for example, Internet service providers that help us manage our website or carry out the contracted services, support companies and IT maintenance, logistics companies, agencies and tax and accounting advice, etc.). In any case, these third parties must maintain, at all times, the same levels of security as CONSULTING INFORMATICO DE CANTABRIA, S.L. in relation to your personal data and, when necessary, are bound by legal commitments in order to keep your personal data private and secure, and in order to use only the information following specific instructions from CONSULTING INFORMATICO DE CANTABRIA, S.L.

We inform you that our entity does not make international transfers of data in matters of management of users, clients and/or suppliers.

7. What are your rights as affected or interested person?

Anyone has the right to obtain confirmation on whether CONSULTING INFORMATICO DE CANTABRIA, S.L.is processing personal data concerning him/her, or not.

In particular, data subjects can request the right of access to their personal data, as well as receive them in a structured, commonly used and machine-readable format (right to data portability).

Likewise, data subjects may request the right to rectify inaccurate data or, if appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes that were collected.

In addition, in certain circumstances, the data subjects may request the limitation of the processing of their data, or in certain circumstances and for reasons related to their particular situation, data subjects may exercise their right to object their personal data. CONSULTING INFORMATICO DE CANTABRIA, S.L. will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims or in those exceptions established in the applicable regulations.

Likewise, we inform you that you have the right to erasure the given consents  at any time, without affecting the legality of the processing based on the prior consent to its withdrawal.

Likewise, the User is informed that at any time he/she can exercise the aforementioned rights by writing to us using the contact data that appear in Section 1, ‘Data Controller’ of the present Personal Data Protection Policy CONSULTING INFORMATICO DE CANTABRIA, S.L. attaching a copy of a personal identification document. Likewise, you can send us an email to the following address arco@cic.es.

You will also have the right to bring and action before the Spanish Data Protection Agency, especially when you have not obtained satisfaction in the exercise of your rights.

Agencia Española de Protección de Datos.
C/ Jorge Juan, 6
28001 – Madrid
Tel. 901100099 / 912663517

8. Protection of personal data in use of the web page´s users.

In accordance with the current Regulation (EU) 2016/679, CONSULTING INFORMATICO DE CANTABRIA, S.L. informs that the personal data of the users of the website will be treated for the processing activity indicated in each form of data collection from our website on behalf of CONSULTING INFORMATICO DE CANTABRIA, S.L.. Said processing of your data will be processed because of your consent. By clicking on the “SEND” button, the User consents to the processing of his/her personal data by CONSULTING INFORMATICO DE CANTABRIA, S.L.

Also, we inform you that except legal obligation or express consent on your part CONSULTING INFORMATICO DE CANTABRIA, S.L. will not communicate your data to third parties.

Likewise, the Data Subject is informed that at any time he or she may exercise the rights of access, rectification or erasure of data as well as having other rights recognized in this document and regulated in Regulation (EU) 2016/679, notifying them to CONSULTING INFORMATICO DE CANTABRIA, S.L., Parque Científico Tecnológico de Cantabria (PCTCAN) C/Isabel Torres, 3 , 39011 Santander, province of Cantabria, e-mail: arco@cic.es.

Furthermore, in accordance with the provisions of Law 34/2002, of July 11, Services of the Information Society and Electronic Commerce, CONSULTING INFORMATICO DE CANTABRIA, S.L. undertakes not to send advertising through email without having previously obtained the explicit consent of the recipient. The Data Subject may oppose the sending of advertising by checking the corresponding box.

9. Other information of interest about our Data Protection Policy

9.1 Security measures

CONSULTING INFORMATICO DE CANTABRIA, S.L. adopts the security levels required by the European and Spanish regulations in force in data protection taking into account the state of the art, the costs of implementation and the nature, scope, context and purposes of processing, as well as the risks of varying likelihood and severity for rights and freedoms of natural persons posed by the processing.

9.2 Data processing of minors

Under the Regulation (EU) 2016/679 and the RD 1720/2007, minors under 14 can give their consent to the contracting of services of the information society, such as registration in a forum, the completion of a contact form, etc. However, it will be the responsibility of CONSULTING INFORMATICO DE CANTABRIA, S.L. to verify the accuracy of the indicated age by the minor.

For the processing of data minors below the age of 14, such processing shall be lawful only if and to the extent that consent is given or authorized by the holder of parental responsibilities over the child.

9.3 Modifications of our Data Protection Policy

Please note that CONSULTING INFORMATICO DE CANTABRIA, S.L. may update or change this Data Protection Policy for Clients, Suppliers and Users. Please check this section regularly to see what changes may have existed and how they may affect you.

9.4 Why is it necessary to accept Data Protection Policy?

This section of the Data Protection Policy for Clients, Suppliers and Users of the CONSULTING INFORMATICO DE CANTABRIA, S.L. website provides you in an easy accessible way all the necessary information so that you can know the type of personal data that CONSULTING INFORMATICO DE CANTABRIA, S.L. maintain on Clients, Suppliers and Users, the purposes pursued, the rights that data protection regulations recognize you as a data subject and how to exercise those rights. Therefore, with the deliberate sending of your personal data through our means of contact and / or with the beginning of the commercial relationship with our company, we consider that you acknowledge and accept the processing of your personal data as described in this policy. This personal information will only be used for the purposes for which you have provided it or certain national or regional regulations enable us to do so.

In any case, we must warn you that a refusal on your part to provide certain requested information could hinder the development of the contractual relationship between the parties with possible serious consequences at the time of providing the various benefits contemplated in the commercial contract with the contracting party.

If you have any questions regarding this section of Personal Data Protection Policy for Clients, Suppliers and Users of CONSULTING INFORMATICO DE CANTABRIA, S.L. please contact the company using the address provided in the first section Data Controller’ and we will be happy to assist you and answer any additional questions you may have.

10. Aplicable legislation

These conditions shall be governed at all times by the provisions of Spanish and European legislation on the protection of personal data and privacy.